Alert: If you receive a call or text pretending to be from Umpqua Bank requesting that you send money via Zelle, please do not respond.
Learn more
Learn more
Have a question about our products or services?
If you have a question and aren’t able to visit a branch, we’ve got multiple ways you can get in touch with one of our associates.
Live chat with us
Monday-Friday
8 a.m.-6 p.m. (PT)
Saturday-Sunday
8 a.m.-5 p.m. (PT)
During chat hours, find the live chat button on the bottom right corner of your screen.
Give us a call
Monday-Friday
7 a.m.-6 p.m. (PT)
Saturday-Sunday
8 a.m.-5 p.m. (PT)
Help Center
Find answers to most common issues.
Branch locations
Stop by and talk to an associate.
Send us a message
Have a general question we can answer?
Report fraud
Report account fraud or dispute a charge.
Need help with a lost or stolen card? You can call us at (866) 486-7782 for after-hours help and select option 3 for Debit or Credit Cards.