Fraudsters may be posing as Umpqua Associates using a spoofed number
We will never contact you (call, text, or email) to ask for your account information, password, username, or 6-digit access code. Receive a suspicious call, text, or email? Call us at (866) 486-7782.
Fraud Prevention
Protect
Protect your personal information in person and online.
Detect
Fraud can happen anywhere. If something doesn’t seem right, think twice.
Key Topics
Knowledge and action are critical when dealing with fraud. Here are a few key things to know about common types of fraud and how to fight it.
Fraud can happen to anyone, anywhere. It occurs when someone obtains access to your financial accounts, often by using your personal information, and conducts unauthorized transactions. Read more about common types of fraud and identity theft.
Be cautious and protect your personal information online and in person. Remember that your bank will NEVER call, text, or email you to ask for your PIN, password, or other security codes. Read more about other easy actions you can take to protect yourself.
If your account has been accessed without your consent, call us immediately at (866) 486-7782 for assistance. Here are other steps you should take if you are a victim of fraud. Taking timely action can help minimize the damage.
If you’ve lost your card or if there are unauthorized transactions, report it to us as soon as possible to have your card locked.